Inside Sales Specialist 1
Company: Kontron America Inc
Location: San Diego
Posted on: October 2, 2024
Job Description:
Description:Kontron is a global leader in IoT/Embedded Computing
Technology (ECT). Kontron offers individual solutions in the areas
of Internet of Things (IoT) and Industry 4.0 through a combined
portfolio of hardware, software and services. With its standard and
customized products based on highly reliable state-of-the-art
technologies, Kontron provides secure and connected applications
for a wide variety of industries. As a result, customers benefit
from accelerated time-to-market, lower total cost of ownership,
extended product lifecycles and the best fully integrated
applications.
In addition to being an established global presence with
opportunities for growth, Kontron encourages communication through
all levels of the organization to ensure a common direction and
allow our employees to make informed decisions. Our culture has
been created by the people who work here, making Kontron a
fast-paced, friendly, and enjoyable workplace with competitive
salaries, and excellent benefits.
As an Inside Sales Specialist Level 1 for Hardware Sales, you will
be instrumental in building and maintaining strong relationships
with customers and external sales representatives. This role
requires a Bachelor of Science and is ideal for individuals eager
to leverage their technical background in a sales environment. You
will manage customer inquiries, generate leads, support external
sales reps, and contribute to our revenue goals through exceptional
relationship management and technical expertise.
Key Responsibilities:
- Customer Relationship Management: Develop and sustain robust
relationships with customers by understanding their needs, offering
tailored solutions, and ensuring high levels of satisfaction.
- Lead Generation and Qualification: Proactively identify and
qualify potential sales leads through outreach activities,
including cold calling, email campaigns, and networking, while
focusing on creating meaningful connections.
- Quoting and Account Management: Preparing quotes, processing
orders, and managing customer accounts, ensuring seamless
communication and support throughout the sales process.
- Support for External Sales Reps: Act as a resource for external
sales representatives by providing essential sales materials,
product updates, and coordination support. Facilitate effective
communication and collaboration to enhance their customer
relationships.
- Technical Expertise: Utilize your technical background to gain
in-depth knowledge of the company's hardware products, providing
insightful recommendations and addressing technical queries from
customers.
- CRM Management: Maintain accurate records of customer
interactions, sales activities, and follow-ups in the Customer
Relationship Management (CRM) system to support
relationship-building efforts.
- Order Processing and Follow-Up: Efficiently process orders,
track their status, and coordinate with logistics to ensure timely
delivery. Follow up with customers to ensure satisfaction and
resolve any post-sales issues.
- Sales Reporting and Analysis: Assist in generating sales
reports and analyzing data to understand trends and customer
preferences, contributing to strategic decisions and improved
relationship management.
- Team Collaboration: Work closely with internal team members and
external sales reps to align efforts, share insights, and achieve
collective sales goals. Foster a collaborative environment to
enhance team performance. Qualifications:
- Bachelor of Science in Engineering (B.S. in Engineering).
- 1-2 years of experience in a sales or customer service role,
preferably within the hardware or manufacturing industry
- Excellent communication and interpersonal skills with a strong
emphasis on relationship-building.
- SAP experience and CRM experience is preferred
- Ability to work both independently and as part of a team
- Strong organizational and time-management skills
- Self-motivated, goal-oriented, and customer-focused.
- Eager to learn and adapt in a dynamic environment
- Professional demeanor with a positive attitude and a passion
for building meaningful connections
- Ability to travel 10% domestically and internationallyLooking
for an honorable, professional, ethical, team player to work in a
team environment who wants to be a contributor to the success of
the organization. Feel up to the challenge? If this is you click
Apply now! Requirements:
Compensation details: 60000-70000 Yearly Salary
PIad807ff5d607-37248-35572624
Keywords: Kontron America Inc, Cathedral City , Inside Sales Specialist 1, Sales , San Diego, California
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