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Senior Community Success Manager

Company: VirtualVocations
Location: Oceanside
Posted on: October 25, 2024

Job Description:

A company is looking for a Senior Community Success Manager responsible for ensuring customer satisfaction and driving revenue.



Key Responsibilities

Achieve targeted renewal and retention rates for assigned customers
Build strong relationships with customers and provide strategic community management support
Identify upsell and cross-sell opportunities while driving product adoption


Required Qualifications

Customer-first mindset with the ability to build long-term relationships
Experience in driving growth through cross-selling and upselling
Knowledge of online community strategy and tactical implementation
Familiarity with Higher Logic products and services
Strong organizational skills to manage multiple projects simultaneously

Keywords: VirtualVocations, Cathedral City , Senior Community Success Manager, Executive , Oceanside, California

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